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The comprehensive business trip management is
becoming increasingly important at the global level
year by year among the corporations that have overseas business.
Hitachi Travel Bureau responds to their needs
and provides comprehensive solutions including risk management,
reducing business trip expenditure,
and streamlining management works at global standards.
We will execute BTM as a provider of travel infrastructure
and solve various issues of customers.
We assign a dedicated team to each client corporation and address their issues concerning business trips.
We reduce the costs of travel (T&E) through our BTM.
Our dedicated account manager will offer consultation services concerning travel types for each client corporation
and propose ideas to reduce travel expenses and streamline the travel expense reimbursement procedures.
In case of a terrorist attack, an earthquake, or the spread of infectious viruses,
we will provide information in a timely manner via emergency notification mails and a risk management information system,
depending on the circumstances.
We provide a free system that enables users to confirm the risk management of customers, who made a booking with us, more promptly and effectively.
Through our interlocked systems under unified management, users can instantaneously confirm the traveler’s situation in case of an emergency.
Urgent matters that occur outside of business hours can be handled by our customer support center. The service is available in both Japanese and English for 365 days. Emergency ticketing on holidays is also available.
We provide a travel infrastructure and implement appropriate system solutions.
We provide a self-booking system of airlines, railways and hotels by a single sign-on.
Our system also allows users to use a request form, instead of self-booking.
As an in-house travel company for enterprises,
we have been providing support to acquire many overseas working visas and their families’ visas.
Based on the experiences and accumulated know-how,
we support our customers from consultation to acquisition without trouble.
Based on our experiences of obtaining about 6,000 visas a year of over 60 countries in the world, our department specialized in business trips tenderly supports customers.
The center’s staff members visit the embassies, etc. on a daily basis and obtain the latest information to acquire visas smoothly.
Our designated consultants in collaboration with the visa support center respond to the customers’ requests promptly and efficiently.
The personal information we obtain from the customers will not be used for any purposes other than the proxy application procedures for visas.
This system allows users to register on-line the traveler’s personal information, mileage card information
and other information that is necessary for the business trip.
Registration through this system secures the safety of receiving personal information.